Privacy Policy

Last updated: 7 November 2024

Driveway Clean and Seal, trading under Dinisi Pty Ltd, is committed to protecting your privacy and managing your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

1. Types of Personal Information We Collect

We may collect various types of personal information, including:

· Contact Details: Name, phone number, and email address.

· Service Information: Details of the services you request or purchase.

· Website Interaction: Information collected via cookies and similar tracking technologies, such as your IP address, browser type, and navigation data.

2. How We Collect Personal Information

We collect personal information in several ways:

· Directly: When you provide information to us through our website, booking services, or communication channels (e.g., phone or email).

· Automatically: Through cookies and analytics tools as you navigate our website.

· Third-Party Sources: From platforms such as Facebook, Google Business Page, or other social media accounts linked to our services.

3. Use of Personal Information

We use your personal information primarily to:

· Provide and improve our pressure cleaning and sealing services.

· Communicate with you regarding bookings, quotes, and updates.

· Enhance your experience on our website through personalization.

· Meet our legal obligations or handle disputes.

We may also use your information for related purposes that you would reasonably expect, such as internal record-keeping and market research. You can unsubscribe from our marketing communications at any time.

4. Disclosure of Personal Information

We do not sell or trade your personal information. We may share your data:

· With Service Providers: Only when necessary to perform the services you have requested.

· For Legal Reasons: To comply with applicable laws, regulations, or legal proceedings.

· For Business Purposes: To protect our rights, property, or safety and those of our clients or third parties.

We may use anonymized data for marketing statistics, service improvements, or to understand user behavior.

5. Security of Personal Information

We implement reasonable security measures to protect your personal information from unauthorised access, modification, or disclosure. When your information is no longer needed, we will securely dispose of or de-identify it in accordance with Australian law.

6. Third-Party Links

Our website may include links to third-party websites. These links are provided for your convenience, and we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any linked websites.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and customise content. You can manage cookie settings through your browser, but disabling cookies may affect the functionality of our website.

8. Your Rights and Choices

You have the right to:

· Access the personal information we hold about you.

· Request corrections to your information if it is inaccurate or outdated.

· Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at the email provided below.

9. Privacy Policy Updates

We may update this Privacy Policy as needed to reflect changes in our practices or for legal reasons. Any modifications will be effective immediately upon posting on our website. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your personal information, please reach out to us:

Email: dee@drivewaycleanandseal.com.au